Customer Testimonials
Let’s start with the stars. They don’t deserve even 1 star. I bought the TRX truck for $90k from those clowns over the phone trust them on the deal i trade my raptor and gave them cash on top ,they all was so smooth sales talk Diego and Erick from finance I trust them they delivered the truck with scratches that they didn’t told me or send me the pictures .i gave them spotless truck 3 sets of keys did video before I delivered my truck they love it. But they only send me 4 pictures of the truck that ...
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My husband and I purchased a Grand Cherokee with Carlos at Imperial Valley Chrysler Dodge Jeep Ram. This dealership is by far the best in town compared to other dealerships. Carlos helped us out throughout the whole process of purchasing our vehicle. He is by far the easiest and most knowledgeable person to work with. I felt he had my best interests in mind, wasn’t pushy or aggressive whatsoever. He was great to work with and really went above and beyond to secure our desired car and ensure top quality. He also kept us well informed along the way ...
Absolutely sucked, I will drive 5 hours to Ventura next time I need a service
Came in with my wife to test drive a used Grand Caravan with 42K miles advertised on internet for $19,800. Right before we went out for the test drive with Christian (very nice young man, only at the dealership for two months), the manager (Minio) came and exchanged the usual pleasantries with us. When we got back to the dealership the internet price (that had been the same for the last two weeks and which we had looked at that morning before going in) had magically increased to $25,900. I was stunned by the blatant bait and switch with the price. The ...
Poor customer service service advisor Robert Uribe has an attitude problem i don't know why they have him as an service advisor when he doesn't have the professionalism to talk to people he was real lucky that i wasn't there when he started to make sexual comments to my wife
We have been customers with Rogers and Rogers for over 16 years and always satisfied by the friendly and professional staff. Buy or leasing a new car or Jeep has always been a pleasure. Service department is the best.
Great customer service, given a diagnostic on my vehicle in less than an hour; kept me informed on the status and estimated repair time of my vehicle.
I has Oils And filters change. Bryan Rosas Service Dept tolk care of me as Usual. I always call himbecause he is very profesional and I have never had any problems with him. He always finds a space for mr
Perfect customer service! Had no issues. Everyone was very professional and courteous. Was there no longer than an hour. Would definitely recomend it to all my family and friends.
Fueron amables en todo momento. Dedicaron el tiempo para explicarme claramente las cosas que no entendia. Excelente atencion al cliente. Fue una experiencia agradable y me voy satisfecho.
I purchased a 2018 Jeep Cherokee yesterday May 3, 2018 at the Rogers and Rogers in Imperial the salesman who was attending us was very polite and friendly he answered every question we had and if he didn’t know he was going to ask and come back with an answer I was very pleased with the selfie the place itself was very clean and the workers were very friendly .
I attempted to buy a used vehicle from this dealership. Called, told then I was interested 2 weeks prior, then got approved for financing and let them know I would be in a specific day to sign the paperwork and buy it. Half way into the 3.5 hr drive to the dealership I receive a phone call saying the vehicle had been sold the previous day despite calling to confirm it was still available. It's extremely dissapointing to go through the process and effort for a vehicle to have a dealership sell it out from under you. The person I was ...
The sales team is great, they all work hard to get you the best deal. Joe, the salesman, even bought my kids pizza for the wait. Their finance department is a little behind. Not disapointed but not a 5-star treatment either. Dont get me wrong, they are still league above the local competition, but still have a few bugs in the process. Selection and sales: 5/5 Finance: 3/5 Serive dept: 5/5
I have purchased several vehicles over the years from Rogers & Rogers. Including a recent purchase of a new Chrysler 300. As always everyone there is friendly, professioanl, and easy to deal with. Their follow up and service department have always been great as well. Rogers & Rogers is the best place to buy a vehicle.
My new Wrangler was the easiest purchase I have ever made. Very short and easy negotiation that I was very happy with. I have only done one oil change so far but it was great also with the free shuttle.